The Record
Last updated: April 6, 2026
What Iowa has already done. Every event documented. Every source cited.
Every event on this page is documented through enacted legislation, executed contracts, published government reports, official announcements, or independent media investigation. Sources are cited throughout.
Contents
- 1. The Overview
- 2. The Timeline
- 3. 2014: The Juvenile Home Closure
- 4. 2016: Medicaid Privatization
- 5. 2017: House File 291 — Collective Bargaining Restructured
- 6. 2023: The Guidehouse Report — Privatization Recommendations
- 7. 2025: Prison Healthcare Privatization — Attempted and Reversed
- 8. 2025: The DOGE Task Force — IPERS Recommendation
- 9. 2026: The CGI Master Agreement
- 10. Source Documents
1. The Overview
The Contract page on this site documents the CGI master agreement — what it says, what it enables, and what it leaves undefined. But a contract does not exist in isolation. The question is not just what this agreement allows. The question is what has already been done to make this agreement possible.
A decade of documented actions
Over the past decade, Iowa state government has taken a series of documented actions that, viewed individually, each have their own stated justification. A facility closed for federal compliance reasons. A program was privatized to save money. A law was rewritten to modernize labor relations. Agencies were reorganized for efficiency.
Several of these actions share a structural result: they reduced the number of Iowans on the public payroll, changed the legal framework governing public employees, transferred public functions to private entities, or identified specific state operations as candidates for privatization. This page does not claim these actions were coordinated toward a single goal. Each had its own stated rationale, and some were reversed after opposition.
What this page documents
This page documents the chronological sequence. Where outcomes are relevant to the current outsourcing discussion, that relevance is noted. This site does not claim to know the intent behind any individual decision—only what was done, what resulted, and in what order.
This page presents that sequence. Every event is documented and sourced. Where outcomes have been audited or studied, the findings are included. Where stated justifications differ from documented results, both are presented.
The record begins in 2014 and runs through the signing of the CGI master agreement in 2026.
2. The Timeline
| Year | Action | What It Did |
|---|---|---|
| 2014 | Iowa Juvenile Home closed | 93 employees laid off on five weeks' notice. $10M removed from local economy. |
| 2016 | Medicaid privatized | 845,000+ beneficiaries transferred to for-profit MCOs. No savings documented. |
| 2017 | HF 291 enacted | Non-public-safety employees lost ability to bargain over subcontracting, insurance, staff reductions, grievance procedures. |
| 2022–24 | Glenwood Resource Center closed | State capacity reduced from two disability resource centers to one. |
| 2023 | Government reorganized (SF 514) | Agencies cut from 37 to 16. Guidehouse report names Iowa PBS, ICN, Historical Museum, Volunteer Iowa as privatization candidates. |
| 2024 | PERB eliminated (SF 2385) | The independent labor-relations board dissolved. Functions moved to Employment Appeal Board. |
| 2024 | One-third of state boards and commissions eliminated | Implemented by executive action. Continued structural reduction of institutional infrastructure. |
| 2025 | Prison healthcare privatization attempted | ~200 medical professionals, ~300 total employees threatened with IPERS loss. Staff exodus. Abandoned. |
| 2025 | Iowa DOGE Task Force | Recommended eliminating IPERS for new hires. Pulled back in final report. 45 recommendations under review. |
| 2026 | CGI master agreement signed | Open-ended contract with U.S. subsidiary of Canadian multinational. No cap on SOWs. No Iowa hiring requirement. Scope broad enough to cover any state function. |
What follows is the detail behind each of these actions — what was said, what happened, and what changed as a result.
3. 2014 — The Juvenile Home Closure
What Happened
On December 9, 2013, Governor Branstad announced the closure of the Iowa Juvenile Home in Toledo, Iowa. The facility would close by January 16, 2014 — five weeks from announcement to closure. Ninety-three employees were laid off. Twenty-one girls housed at the facility were transferred elsewhere.
The Iowa Juvenile Home was one of the largest employers in Tama County. Its closure removed an estimated $10 million in annual funding from the local economy.
Stated Justification
The administration cited declining population at the facility and a shift toward community-based care.
Documented Outcomes
All 93 employees were laid off. AFSCME Council 61 president Danny Homan and four Democratic legislators filed suit in Polk County District Court seeking an injunction to prevent the closure. The closure proceeded.
The closure raised concerns about placement disruptions and reduced in-state options for girls in the juvenile justice system.
documented Sources: Iowa Juvenile Home public records; AFSCME Council 61 lawsuit filing (2014); media reporting.
4. 2016 — Medicaid Privatization
What Happened
Governor Branstad issued an executive order transferring administration of Iowa's Medicaid program to for-profit managed care organizations. On April 1, 2016, three private insurers took over management of care for more than 845,000 adults and children across the state.
What Was Promised
The administration stated that privatization would save the state and taxpayers money while improving care coordination for beneficiaries.
What Was Delivered
Provider Payment
Within four months of the transition, a survey of more than 400 Iowa doctors, hospitals, clinics, and nonprofit providers found that the majority were not being paid on time by MCOs. Administrative costs were increasing rather than declining.
Care Quality
An auditor report found that 51.5% of Medicaid providers said privatization negatively impacted care quality. 6.1% said it was beneficial.
Cost Savings
The state has not produced data demonstrating that privatization saved money. Multiple independent reports indicate costs increased.
Downstream Loss
Black Hawk County's publicly owned nursing home — operated by the county for over 100 years — was sold to private company Pritok Capital after MCOs owed it more than $500,000 in unpaid reimbursements. The county board voted 4-1 to sell in October 2018. This is what downstream privatization looks like: the state privatizes a program, the private operators fail to pay providers, and a publicly owned community institution is lost.
Current Status
Audits and lawsuits continue. As of March 2026, the Iowa Senate has voted to codify managed care into state law. The House committee is reviewing the legislation. Parents and disability advocates oppose codification. Potential effective date January 1, 2027.
documented Sources: Bleeding Heartland (April 2019); CBS2 Iowa auditor report; Managed Healthcare Executive; The Gazette (five-year review); Radio Iowa (March 2026); In the Public Interest (March 2018).
5. 2017 — House File 291: Collective Bargaining Restructured
What Happened
In February 2017, the Iowa legislature enacted House File 291, fundamentally restructuring public-sector collective bargaining for non-public-safety employees — the majority of the state workforce.
The law restricted mandatory bargaining to base wages only, excluded insurance, subcontracting, staff reductions, and grievance procedures from the bargaining table, ended payroll deduction of union dues, and imposed recurring recertification elections requiring a majority of all eligible members — not just those voting — to vote yes. The Iowa Supreme Court upheld the law in a 4-3 decision in 2019.
Before and After
| Topic | Before HF 291 (AFSCME 2015-2017) | After HF 291 (2025-2027) |
|---|---|---|
| Mandatory Subjects of Bargaining | Wages, insurance, hours, vacations, holidays, overtime, leaves, seniority, transfers, grievance procedures, supplemental pay, subcontracting | Base wages only |
| Insurance | Negotiated at the bargaining table | Set unilaterally by employer |
| Subcontracting / Outsourcing | Mandatory subject — union must be consulted | Not a bargaining subject — employer decides unilaterally |
| Staff Reductions | Mandatory subject — seniority and bumping rights negotiated | Not a bargaining subject |
| Grievance Procedures | Multi-step process with binding arbitration | Not a mandatory bargaining subject |
| Union Dues | Payroll deduction available | No payroll deduction; members pay directly |
| Recertification | Certification stands unless decertified by vote | Recertification election required before each contract; majority of all eligible must vote yes |
HF 291 did not privatize anything directly. Its structural effect was to remove subcontracting and staff reductions from mandatory bargaining subjects.
Before 2017, non-public-safety unions could bargain over subcontracting and staff reductions. After 2017, those topics were excluded by statute. The union cannot compel negotiation over the decision to outsource. It cannot grieve the elimination of positions. It cannot arbitrate the terms.
The stated purpose of HF 291 was to modernize labor relations. Whatever the intent, the documented effect is that subcontracting was removed from mandatory bargaining in 2017. Outsourcing under the CGI contract began in 2026.
documented Sources: Iowa Code Chapter 20; HF 291 (2017 Iowa Acts, ch. 2); DAS posted CBAs (2015-2017 and 2025-2027); The Gazette (February 2017); Iowa Supreme Court AFSCME Iowa Council 61 v. State (2019).
6. 2023 — The Guidehouse Report: Privatization Recommendations
What Happened
On April 4, 2023, Governor Reynolds signed SF 514 — a nearly 1,600-page bill consolidating state agencies from 37 to 16 and eliminating scores of vacant positions. The bill was informed by a report from Guidehouse, a Virginia-based consulting firm the state paid nearly $1 million to produce.
The Guidehouse report explicitly identified the following state entities as candidates for future privatization:
- Iowa PBS
- Iowa Communications Network
- State Historical Museum
- Volunteer Iowa
These are not speculative targets. They are documented recommendations from a paid consultant's report that informed enacted legislation. The report estimated nearly $215 million in savings over four years from its full set of recommendations.
The Iowa Communications Network
The Iowa Communications Network — an 8,600-mile, $320 million publicly built fiber optic network serving schools, hospitals, and government — has been a privatization target since 2011, when the legislature directed an RFP for its sale or lease. Operations are now partially outsourced (Fiberutilities Group provides technical staff). Seventy-nine percent of its internet traffic serves educational entities. The Guidehouse report put it back on the list.
What This Established
The Guidehouse report shows that privatization recommendations are not improvised. Specific state functions were identified as targets by a paid consultant, with projected savings figures, in a report that informed enacted legislation.
documented Sources: The Gazette (Guidehouse report; reorganization signed); Iowa Capital Dispatch (March 2023); Iowa Public Radio (April 2023); ICN strategic plan; Vice (ICN article).
7. 2025 — Prison Healthcare: The Test That Failed
What Happened
The Iowa Department of Corrections issued a Request for Proposals to privatize medical and mental health care across all nine state prisons. More than 200 state-employed nurses, physicians, and mental health professionals were affected — approximately 300 total state employees. Workers would have lost IPERS and could have faced pay cuts.
What Happened Next
During the uncertainty of the RFP process, the department experienced a significant staff exodus — worsening the staffing shortages that were cited as justification for privatizing in the first place. AFSCME and other labor groups organized opposition, citing privatization failures in other states. The DOC ultimately accepted no proposals.
This is the only case on this page where the privatization effort was reversed. It failed not because of legal challenge or legislative intervention, but because the practical consequences — a staff exodus during the RFP process — made the original problem worse. The stated justification consumed itself.
This matters because it demonstrates that resistance to privatization can succeed when the costs of the transition become visible before the transition is complete.
documented Sources: Iowa Public Radio (November 2025); Iowa Capital Dispatch (July 2025); Nebraska Public Media; AFSCME; The Gazette.
8. 2025 — The DOGE Task Force: IPERS Recommendation
What Happened
In February 2025, Governor Reynolds convened the Iowa DOGE Task Force, modeled on the federal program. The task force produced 45 recommendations.
The IPERS Recommendation
August 2025 — Initial Recommendation
A task force working group recommended eliminating IPERS for all new state hires and replacing it with a defined contribution program. This would have closed the defined-benefit pension to new entrants — a structural change that, over time, makes the system financially unsustainable as the contributor base shrinks while obligations to existing retirees remain.
October 2025 — Final Report
After opposition from ISEA, AFSCME, and other groups, the task force reversed course. Final report: IPERS remains intact, with a voluntary defined-contribution alternative. Current employees unaffected.
The DOGE Task Force recommended eliminating IPERS for new hires. That recommendation was withdrawn after organized opposition. The legislative path to closing the defined-benefit pension did not advance.
documented Sources: Iowa Public Radio (August 2025; October 2025); Iowa Capital Dispatch (September 2025; October 2025); Common Good Iowa; PSHRA; Governor's Office.
9. 2026 — The CGI Master Agreement
On March 6, 2026, the State of Iowa signed Master Agreement #2026-BUS-7705 with CGI Technologies and Solutions, Inc. — a U.S. subsidiary of CGI Inc., a Canadian-headquartered multinational with 94,000 employees across 40+ countries — and executed the first Statement of Work to outsource the state's Enterprise Program Management Office.
The master agreement's scope is not limited to IT. Its operative language includes "staff augmentation" and "consulting services" with no restriction on which agencies can participate, no cap on the number of Statements of Work, and no ceiling on total spending. The contract's scope is analyzed in detail on The Contract page.
The full analysis of the contract language, scope, employee protections, and implications is documented on The Contract page.
The documented record ends here.
The contract framework shows what it makes structurally possible.
Read The Trajectory →10. Source Documents
Legislative and Government Sources
- Iowa Code Chapter 20 — Public Employment Relations
- HF 291 (2017 Iowa Acts, ch. 2) — Collective Bargaining Restructuring
- SF 514 (2023) — Government Reorganization
- SF 2385 (2024 Iowa Acts, ch. 1170) — PERB Elimination
- Guidehouse consulting report (2023)
- Iowa DOGE Task Force Final Report (October 2025)
- DOC RFP for prison healthcare services (2025)
- DAS collective bargaining agreements (2015-2017 and 2025-2027)
- ICN FY2026-FY2028 Strategic Plan
- Master Agreement #2026-BUS-7705
- SOW #2026-SOW-7706
Media Sources
- Iowa Privatized Medicaid: It Has Been A Disaster — Bleeding Heartland, April 2019
- Auditor report: Iowa Medicaid providers unhappy with privatization — CBS2 Iowa
- In Iowa, Audits and Lawsuits Plague Medicaid Managed Care — Managed Healthcare Executive
- Five years of managed care in Iowa — The Gazette
- Parents say Iowa Medicaid managed care should not be permanent — Radio Iowa, March 2026
- Iowa's prison health care system: jobs lost to privatization — Iowa Public Radio, November 2025
- Iowa decides against privatizing prison medical care after major staff exodus — Nebraska Public Media
- State considering hiring private company to provide health care in Iowa prison system — Iowa Capital Dispatch, July 2025
- Firm's report informed Reynolds' government reorganization plan — The Gazette
- Massive state government reorganization awaits Reynolds' signature — Iowa Capital Dispatch, March 2023
- Iowa governor signs 1,500-page government reorganization plan into law — Iowa Public Radio, April 2023
- Iowa DOGE floats performance-based pay for teachers and eliminating IPERS for new state hires — Iowa Public Radio, August 2025
- Gov. Kim Reynolds releases DOGE task force recommendations — Iowa Capital Dispatch, October 2025
- Iowa Is Selling One of the Oldest Government-Owned Fiber Optic Networks — Vice
- Speaking out against privatizing prison health care in Iowa — AFSCME
- IPERS is not the problem. It's the solution to Iowa's public workforce crisis — Bleeding Heartland, August 2025
- Outsourcing is getting out of hand at the Iowa Statehouse — The Gazette, December 2017
- DOGE proposal to gut IPERS — Common Good Iowa
- Lessons from privatized Medicaid in Kansas and Iowa — In the Public Interest, March 2018
Related Pages on This Site
- The Contract — Full analysis of the CGI master agreement and SOW
- The Trajectory — What the contract framework allows, and where the documented record points
- The Impact — The economic consequences for Iowa communities
- Start Your Analysis — Search official salary records
- Methodology — Calculation references and source documentation